Shipping, Fulfillment and Returns Policy

At TechMart, we are proud to offer a wide variety of high-quality technology products at competitive prices. To do this efficiently, we use a trusted network of third-party suppliers who ship products directly to you. This method, known as dropshipping, allows us to expand our selection and deliver value straight to our customers.

Please review the following important information about how our dropshipping system works.

Order Processing

  • Orders are typically processed within 1–2 business days after you place your order.

  • Processing times may vary during holidays, special sales, or supplier delays.

  • Once an order is placed and processing has begun, it cannot be canceled. Please ensure all order details are correct before checkout.

Shipping Times

  • Standard shipping typically takes 6–14 business days after the order has been processed.

  • Delivery times can vary based on the shipping carrier, destination, customs clearance, and other external factors beyond our control.

  • In some cases (such as peak seasons or unexpected supplier delays), shipping may take longer. TechMart is not responsible for shipping delays caused by third-party shipping companies or customs inspections.

  • You will receive a tracking number as soon as it becomes available.

Returns and Refunds

  • TechMart accepts returns only for damaged, defective, or incorrect items.

  • All return requests must be submitted within 7 days (one week) of receiving your order. Requests made after this window may be declined.

  • Returned items must be unused, in their original condition, and in original packaging to qualify for a refund or exchange.

  • To initiate a return, you must first contact us at techmartbusinessservice@gmail.com for instructions and authorization. Unauthorized returns will not be accepted.

Please note:

  • Customers are responsible for the cost of return shipping unless otherwise agreed upon.

  • Refunds will only be issued after the returned item has been received and inspected by our team.

Order Issues (Damages, Missing Items, Incorrect Products)

  • If your item arrives damaged, missing, or incorrect, please email us immediately at techmartbusinessservice@gmail.com with your order number and photographic evidence.

  • We will review your case promptly and work with you to find a fair solution, such as sending a replacement or issuing a refund.

Out-of-Stock or Unavailable Products

  • Occasionally, a product you ordered may become unavailable after your purchase. If this occurs, we will notify you right away and issue a full refund to your original payment method.

Customer Responsibilities

  • Customers are responsible for ensuring that all shipping information is accurate at checkout.

  • TechMart is not responsible for packages delivered to incorrect addresses provided by the customer.

  • Any customs fees, import taxes, or duties charged upon delivery are the sole responsibility of the customer.

Limitations of Liability

  • By placing an order with TechMart, you acknowledge and agree that:

    • TechMart is not liable for delays, losses, or damages caused by shipping carriers, natural disasters, customs issues, or any external events beyond our control.

    • TechMart does not manufacture the products sold and is not liable for product defects, injuries, or damages arising from the use or misuse of products.

    • TechMart reserves the right to amend, update, or change this Dropshipping Policy at any time without prior notice.

Legal Disclaimer

  • TechMart shall not be held liable for any indirect, special, incidental, or consequential damages, including but not limited to loss of profits or loss of data, arising out of or in connection with the use or performance of the products purchased through our store.

  • All products are sold "as-is" and "as-available." We make no warranties, express or implied, regarding the merchantability or fitness for a particular purpose of any products sold.

Contact Us

If you have any questions about your order, shipping, or this Dropshipping Policy, please contact our support team at:
📧 techmartbusinessservice@gmail.com

We appreciate your trust in TechMart and are committed to providing you with excellent service!

Zurück zum Blog